---
title: 5 questions to ask your online backup provider in Dubai & the UAE
description: 5 key questions to ask your online backup provider. Go Cloud backup as a Service from BIOS provides online backup in Dubai and UAE
image: https://www.biosme.com/hs-fs/file-18416896-png/images/baas_img.png
---

The Middle East’s local Managed Service And Cloud Provider

- [SUPPORT LOGIN](https://bios-services.force.com/login)
- 800 BIOSME (246763)

[![BIO x ZainTech WHITE](https://www.biosme.com/hs-fs/hubfs/BIO%20x%20ZainTech%20WHITE.png?width=972&name=BIO%20x%20ZainTech%20WHITE.png "BIO x ZainTech WHITE")](https://www.biosme.com?hsLang=en-us)

MENU

# 5 questions to ask your online backup provider in Dubai & the UAE

Posted by [Dominic Docherty](https://www.biosme.com/blog/author/dominic-docherty) on Tue, Oct 16, 2012 @ 05:16 PM

- [Tweet](https://twitter.com/share)

These days companies have extraordinary amounts of data but not necessarily extraordinary amounts of bandwidth at their disposal. In an emergency you can always access files with any Internet-connected computer and a web browser but there are situations in which a customer needs to restore a lot of data and online backup downloading would take too long or the hardware isn’t available. You don’t want to try and download 2TB from Europe – it could take weeks. Since Go Cloud is based in the Dubai we can deliver disks (and servers if required) in a matter of hours to your site throughout the UAE.

 

**1. Where is my data being stored?**

**** 

It’s important to know if the facilities holding your data meet international standards and are secured both physically and electronically.

 

*Privacy and reliability are our top priorities. With Go Cloud your data is held NetApp technology in one of our two international standards-compliant data centers based in the UAE. The network is monitored by our team ’round-the-clock to ensure your data STAYS yours.*

** 

**2. How is my data being stored?**

**** 

Is your data being encrypted properly before being copied? Who has access to the encryption key? Do you have the option to set your own encryption key?

 

*Go Cloud uses Asigra (the number 1 software for online backup), this means your files are scrambled before they ever leave your company. When first installing the software encrypts (scrambles) your data, for maximized security. *

** 

**3. Who do I contact if I need help?**

**** 

Make sure your cloud backup provider has a client support team you can rely in case you need help. Can you call them? Do they have 24-hour live service for emergencies?

 

*No one knows how important a backup is more than a business-owner who’s just had a hard drive fail. Go Cloud has people ready to help in case of an emergency or to walk you through your first backup. Our Call Center based at our Dubai headquarters is available from 6 a.m. to 6 p.m. Sunday through Saturday (7 days a week). 24x7 avilable also. *

** 

**4. What am I paying for?**

**** 

Even though cloud-based backup services tend to be significantly more affordable than traditional solutions, especially tape, be sure to watch for per-client license fees and contracts!

 

*Go Cloud offers high-performance online backup storage space– based in the UAE- Go Cloud allows for an unlimited number of desktops, laptops, iOS and Android devices on any account and there’s never any extra fees.*

** 

**5. What if the worst happens?**

**** 

Hopefully you’ll never have to recover from a disaster, but if you do, is your backup provider going to help you get back up and running quickly? Some providers offer physically shipped restores in cases involving large amounts of data; would you need this kind of service? How much would it cost?

 

**Find our more about our online backup service by clicking the image below**

[![describe the image](https://www.biosme.com/hs-fs/file-18416896-png/images/baas_img.png)](https://www.biosme.com/go-cloud/UAE-online-backup/?hsLang=en-us)

 

 Topics: [online backup dubai](https://www.biosme.com/blog/topic/online-backup-dubai), [online backup uae](https://www.biosme.com/blog/topic/online-backup-uae), [online backup](https://www.biosme.com/blog/topic/online-backup), [online disaster recovery uae](https://www.biosme.com/blog/topic/online-disaster-recovery-uae)

## BIOS Blog

As the leading IT Systems and Cloud System in the UAE, we publish helpful information to assist your IT needs and questions.  Subscribe to our blog to stay up to date. 

### Subscribe to Email Updates

### Recent Posts

### Posts by Topic

- [draas uae (20)](https://www.biosme.com/blog/topic/draas-uae)
- [cloud draas (16)](https://www.biosme.com/blog/topic/cloud-draas)
- [Cloud Provider UAE (13)](https://www.biosme.com/blog/topic/cloud-provider-uae)
- [multicloud (13)](https://www.biosme.com/blog/topic/multicloud)
- [best cloud provider UAE (12)](https://www.biosme.com/blog/topic/best-cloud-provider-uae)
- [cloud hosting (12)](https://www.biosme.com/blog/topic/cloud-hosting)
- [cloud services (12)](https://www.biosme.com/blog/topic/cloud-services)
- [disaster recovery as a service uae (12)](https://www.biosme.com/blog/topic/disaster-recovery-as-a-service-uae)
- [multi-cloud (12)](https://www.biosme.com/blog/topic/multi-cloud)
- [Cloud UAE (11)](https://www.biosme.com/blog/topic/cloud-uae)
- [cloud and managed service provider (11)](https://www.biosme.com/blog/topic/cloud-and-managed-service-provider)
- [it services (11)](https://www.biosme.com/blog/topic/it-services)
- [veeam draas uae (11)](https://www.biosme.com/blog/topic/veeam-draas-uae)
- [IT Back Up (9)](https://www.biosme.com/blog/topic/it-back-up)
- [Managed Services UAE (9)](https://www.biosme.com/blog/topic/managed-services-uae)
- [cloud dr uae (9)](https://www.biosme.com/blog/topic/cloud-dr-uae)
- [CISCO powered cloud UAE (8)](https://www.biosme.com/blog/topic/cisco-powered-cloud-uae)
- [Cloud Computing (8)](https://www.biosme.com/blog/topic/cloud-computing)
- [UAE Cloud (8)](https://www.biosme.com/blog/topic/uae-cloud)
- [best managed service provider UAE (8)](https://www.biosme.com/blog/topic/best-managed-service-provider-uae)
- [cyber security middle east (8)](https://www.biosme.com/blog/topic/cyber-security-middle-east)
- [disaster recovery uae (8)](https://www.biosme.com/blog/topic/disaster-recovery-uae)
- [online disaster recovery uae (8)](https://www.biosme.com/blog/topic/online-disaster-recovery-uae)
- [BIOSME Saudi Arabia (7)](https://www.biosme.com/blog/topic/biosme-saudi-arabia)
- [Disaster Recovery (7)](https://www.biosme.com/blog/topic/disaster-recovery)
- [azure (7)](https://www.biosme.com/blog/topic/azure)
- [bios secured (7)](https://www.biosme.com/blog/topic/bios-secured)
- [cloud dr saudi arabia (7)](https://www.biosme.com/blog/topic/cloud-dr-saudi-arabia)
- [draas saudi arabia (7)](https://www.biosme.com/blog/topic/draas-saudi-arabia)
- [it security (7)](https://www.biosme.com/blog/topic/it-security)
- [aws (6)](https://www.biosme.com/blog/topic/aws)
- [gcc cloud (6)](https://www.biosme.com/blog/topic/gcc-cloud)
- [local cloud provider (6)](https://www.biosme.com/blog/topic/local-cloud-provider)
- [managed IT services UAE (6)](https://www.biosme.com/blog/topic/managed-it-services-uae)
- [Cloud Service Provider Saudi Arabia (5)](https://www.biosme.com/blog/topic/cloud-service-provider-saudi-arabia)
- [IaaS (5)](https://www.biosme.com/blog/topic/iaas)
- [Storage Solutions (5)](https://www.biosme.com/blog/topic/storage-solutions)
- [Veeam cloud uae (5)](https://www.biosme.com/blog/topic/veeam-cloud-uae)
- [Virtualization (5)](https://www.biosme.com/blog/topic/virtualization)
- [case study (5)](https://www.biosme.com/blog/topic/case-study)
- [cloud saudi arabia (5)](https://www.biosme.com/blog/topic/cloud-saudi-arabia)
- [cyber security (5)](https://www.biosme.com/blog/topic/cyber-security)
- [it transformation strategy (5)](https://www.biosme.com/blog/topic/it-transformation-strategy)
- [microsoft azure (5)](https://www.biosme.com/blog/topic/microsoft-azure)
- [microsoft cloud (5)](https://www.biosme.com/blog/topic/microsoft-cloud)
- [Best System Integrator UAE (4)](https://www.biosme.com/blog/topic/best-system-integrator-uae)
- [Cisco (4)](https://www.biosme.com/blog/topic/cisco)
- [Cisco UAE (4)](https://www.biosme.com/blog/topic/cisco-uae)
- [Managed IT services Saudi Arabia (4)](https://www.biosme.com/blog/topic/managed-it-services-saudi-arabia)
- [Outsourcing IT UAE (4)](https://www.biosme.com/blog/topic/outsourcing-it-uae)
- [Veeam (4)](https://www.biosme.com/blog/topic/veeam)
- [best cloud provider oman (4)](https://www.biosme.com/blog/topic/best-cloud-provider-oman)
- [certification (4)](https://www.biosme.com/blog/topic/certification)
- [cisco awards (4)](https://www.biosme.com/blog/topic/cisco-awards)
- [cloud Oman (4)](https://www.biosme.com/blog/topic/cloud-oman)
- [cloud provider saudi arabia (4)](https://www.biosme.com/blog/topic/cloud-provider-saudi-arabia)
- [disaster recovery saudi arabia (4)](https://www.biosme.com/blog/topic/disaster-recovery-saudi-arabia)
- [it managed services (4)](https://www.biosme.com/blog/topic/it-managed-services)
- [it security companies (4)](https://www.biosme.com/blog/topic/it-security-companies)
- [it security middle east (4)](https://www.biosme.com/blog/topic/it-security-middle-east)
- [managed it services (4)](https://www.biosme.com/blog/topic/managed-it-services)
- [online backup dubai (4)](https://www.biosme.com/blog/topic/online-backup-dubai)
- [veeam backup (4)](https://www.biosme.com/blog/topic/veeam-backup)
- [Cloud Service Provider Jeddah (3)](https://www.biosme.com/blog/topic/cloud-service-provider-jeddah)
- [Cloud automation (3)](https://www.biosme.com/blog/topic/cloud-automation)
- [IT Configuration (3)](https://www.biosme.com/blog/topic/it-configuration)
- [IT Support UAE (3)](https://www.biosme.com/blog/topic/it-support-uae)
- [IT infrastructure (3)](https://www.biosme.com/blog/topic/it-infrastructure)
- [Server (3)](https://www.biosme.com/blog/topic/server)
- [VMware (3)](https://www.biosme.com/blog/topic/vmware)
- [VMware UAE (3)](https://www.biosme.com/blog/topic/vmware-uae)
- [azure recovery (3)](https://www.biosme.com/blog/topic/azure-recovery)
- [azure recovery services (3)](https://www.biosme.com/blog/topic/azure-recovery-services)
- [bios assured (3)](https://www.biosme.com/blog/topic/bios-assured)
- [cisco cmsp UAE (3)](https://www.biosme.com/blog/topic/cisco-cmsp-uae)
- [cisco powered cloud (3)](https://www.biosme.com/blog/topic/cisco-powered-cloud)
- [cloud KSA (3)](https://www.biosme.com/blog/topic/cloud-ksa)
- [cloud services uae (3)](https://www.biosme.com/blog/topic/cloud-services-uae)
- [combating COVID-19 (3)](https://www.biosme.com/blog/topic/combating-covid-19)
- [it infrastructure services dubai (3)](https://www.biosme.com/blog/topic/it-infrastructure-services-dubai)
- [managed secure cloud (3)](https://www.biosme.com/blog/topic/managed-secure-cloud)
- [private cloud (3)](https://www.biosme.com/blog/topic/private-cloud)
- [security as a service (3)](https://www.biosme.com/blog/topic/security-as-a-service)
- [siem (3)](https://www.biosme.com/blog/topic/siem)
- [veeam cloud connect (3)](https://www.biosme.com/blog/topic/veeam-cloud-connect)
- [Bandwith cost in the UAE (2)](https://www.biosme.com/blog/topic/bandwith-cost-in-the-uae)
- [Cloud Service Provider Riyadh (2)](https://www.biosme.com/blog/topic/cloud-service-provider-riyadh)
- [Data Center (2)](https://www.biosme.com/blog/topic/data-center)
- [EMC (2)](https://www.biosme.com/blog/topic/emc)
- [Microsoft (2)](https://www.biosme.com/blog/topic/microsoft)
- [NetApp (2)](https://www.biosme.com/blog/topic/netapp)
- [System Integrator (2)](https://www.biosme.com/blog/topic/system-integrator)
- [WAN Optimization (2)](https://www.biosme.com/blog/topic/wan-optimization)
- [bios middle east oman (2)](https://www.biosme.com/blog/topic/bios-middle-east-oman)
- [business continuity (2)](https://www.biosme.com/blog/topic/business-continuity)
- [cloud dr oman (2)](https://www.biosme.com/blog/topic/cloud-dr-oman)
- [cloud roi (2)](https://www.biosme.com/blog/topic/cloud-roi)
- [cloud service provider oman (2)](https://www.biosme.com/blog/topic/cloud-service-provider-oman)
- [draas bahrain (2)](https://www.biosme.com/blog/topic/draas-bahrain)
- [gartner (2)](https://www.biosme.com/blog/topic/gartner)
- [it awards (2)](https://www.biosme.com/blog/topic/it-awards)
- [managed IT services dubai (2)](https://www.biosme.com/blog/topic/managed-it-services-dubai)
- [managed security (2)](https://www.biosme.com/blog/topic/managed-security)
- [managed service provider agreement (2)](https://www.biosme.com/blog/topic/managed-service-provider-agreement)
- [network security (2)](https://www.biosme.com/blog/topic/network-security)
- [network security middle east (2)](https://www.biosme.com/blog/topic/network-security-middle-east)
- [online backup (2)](https://www.biosme.com/blog/topic/online-backup)
- [online backup uae (2)](https://www.biosme.com/blog/topic/online-backup-uae)
- [private cloud uae (2)](https://www.biosme.com/blog/topic/private-cloud-uae)
- [security analysis' (2)](https://www.biosme.com/blog/topic/security-analysis)
- [Blockchain (1)](https://www.biosme.com/blog/topic/blockchain)
- [CIAC (1)](https://www.biosme.com/blog/topic/ciac)
- [Citrix (1)](https://www.biosme.com/blog/topic/citrix)
- [ITaas (1)](https://www.biosme.com/blog/topic/itaas)
- [ITeis (1)](https://www.biosme.com/blog/topic/iteis)
- [SD-WAN (1)](https://www.biosme.com/blog/topic/sd-wan)
- [SMB (1)](https://www.biosme.com/blog/topic/smb)
- [SaaS (1)](https://www.biosme.com/blog/topic/saas)
- [Silverpeak (1)](https://www.biosme.com/blog/topic/silverpeak)
- [UCS (1)](https://www.biosme.com/blog/topic/ucs)
- [aws middle east (1)](https://www.biosme.com/blog/topic/aws-middle-east)
- [aws saudi arabia (1)](https://www.biosme.com/blog/topic/aws-saudi-arabia)
- [azure stack (1)](https://www.biosme.com/blog/topic/azure-stack)
- [baas (1)](https://www.biosme.com/blog/topic/baas)
- [bahrain cloud (1)](https://www.biosme.com/blog/topic/bahrain-cloud)
- [best salesforce partners uae (1)](https://www.biosme.com/blog/topic/best-salesforce-partners-uae)
- [cisco cmsp (1)](https://www.biosme.com/blog/topic/cisco-cmsp)
- [cisco gold service integrator (1)](https://www.biosme.com/blog/topic/cisco-gold-service-integrator)
- [cisco gold service provider (1)](https://www.biosme.com/blog/topic/cisco-gold-service-provider)
- [cisco saudi arabia (1)](https://www.biosme.com/blog/topic/cisco-saudi-arabia)
- [cloud customer story uae (1)](https://www.biosme.com/blog/topic/cloud-customer-story-uae)
- [cloud dr qatar (1)](https://www.biosme.com/blog/topic/cloud-dr-qatar)
- [cloud provider dubai (1)](https://www.biosme.com/blog/topic/cloud-provider-dubai)
- [cloud security (1)](https://www.biosme.com/blog/topic/cloud-security)
- [data protection (1)](https://www.biosme.com/blog/topic/data-protection)
- [disaster recovery jordan (1)](https://www.biosme.com/blog/topic/disaster-recovery-jordan)
- [disaster recovery kuwait (1)](https://www.biosme.com/blog/topic/disaster-recovery-kuwait)
- [draas jordan (1)](https://www.biosme.com/blog/topic/draas-jordan)
- [draas kuwait (1)](https://www.biosme.com/blog/topic/draas-kuwait)
- [gitex (1)](https://www.biosme.com/blog/topic/gitex)
- [hyper-v (1)](https://www.biosme.com/blog/topic/hyper-v)
- [hyper-v uae (1)](https://www.biosme.com/blog/topic/hyper-v-uae)
- [insurance (1)](https://www.biosme.com/blog/topic/insurance)
- [it cost savings (1)](https://www.biosme.com/blog/topic/it-cost-savings)
- [it outsourcing (1)](https://www.biosme.com/blog/topic/it-outsourcing)
- [microsoft 2012 server uae (1)](https://www.biosme.com/blog/topic/microsoft-2012-server-uae)
- [microsoft private cloud uae (1)](https://www.biosme.com/blog/topic/microsoft-private-cloud-uae)
- [palo alto dubai (1)](https://www.biosme.com/blog/topic/palo-alto-dubai)
- [palo alto partners uae (1)](https://www.biosme.com/blog/topic/palo-alto-partners-uae)
- [palo alto uae (1)](https://www.biosme.com/blog/topic/palo-alto-uae)
- [paloalto dubai (1)](https://www.biosme.com/blog/topic/paloalto-dubai)
- [paloalto uae (1)](https://www.biosme.com/blog/topic/paloalto-uae)
- [salesforce partner uae (1)](https://www.biosme.com/blog/topic/salesforce-partner-uae)
- [secure m 365 (1)](https://www.biosme.com/blog/topic/secure-m-365)
- [service now (1)](https://www.biosme.com/blog/topic/service-now)
- [siem audit (1)](https://www.biosme.com/blog/topic/siem-audit)
- [system center 2012 (1)](https://www.biosme.com/blog/topic/system-center-2012)
- [system center 2012 uae (1)](https://www.biosme.com/blog/topic/system-center-2012-uae)
- [virtual server (1)](https://www.biosme.com/blog/topic/virtual-server)
- [zerto dr uae (1)](https://www.biosme.com/blog/topic/zerto-dr-uae)

[see all](https://www.biosme.com/blog/bid/233938/5-questions-to-ask-your-online-backup-provider-in-Dubai-the-UAE#)

[![BIOS x ZainTech BLUE](https://www.biosme.com/hs-fs/hubfs/BIOS%20x%20ZainTech%20BLUE.png?width=884&name=BIOS%20x%20ZainTech%20BLUE.png "BIOS x ZainTech BLUE")](https://www.biosme.com?hsLang=en-us)

 © 2026 BIOS Middle East Group. All Rights Reserved.

```json
{
  "@context" : "https://schema.org",
  "@type" : "BlogPosting",
  "author" : {
    "@type" : "Person",
    "name" : "Dominic Docherty",
    "url" : "https://www.biosme.com/blog/author/dominic-docherty"
  },
  "datePublished" : "2012-10-16T13:16:00.000Z",
  "headline" : "5 questions to ask your online backup provider in Dubai & the UAE",
  "image" : [ "https://www.biosme.com/hs-fs/file-18416896-png/images/baas_img.png" ],
  "mainEntityOfPage" : {
    "@id" : "https://www.biosme.com/blog/bid/233938/5-questions-to-ask-your-online-backup-provider-in-Dubai-the-UAE",
    "@type" : "WebPage"
  },
  "publisher" : {
    "@type" : "Organization",
    "logo" : {
      "@type" : "ImageObject",
      "url" : "https://www.biosme.com/hubfs/ZN_Tech_Logo_black-3.png"
    },
    "name" : "BIOS Middle East"
  }
}
```