Takaful Emarat, UAE's premier provider of Shariah-compliant life and health insurance, is enhancing its infrastructure with BIOS, United Arab Emirates' foremost cloud computing and disaster recovery specialist. After an exhaustive search by a panel of internal experts, the Dubai-based Takaful Emarat chose to work with BIOS's, in-country cloud, CloudHPT.
Key among Takaful Emarat's requirements was an in-country cloud infrastructure, which could leverage various techno
logies for a complex IT environment. The company's tech refresh will replace much of Takaful Emarat's legacy IT infrastructure, allowing the company to remain competitive in a challenging marketplace.
Dominic Docherty, Founder and MD, BIOS Middle East and Mohammad AlHawari, Executive Board Member, Takaful Emarat-Insurance
Mohammad Alhawari, Takaful Emarat's Managing Director and Executive Board Member commented:
"This is a very exciting time for Takaful Emarat as we continue focus on growing our business in tandem with accelerating our digital and online capabilities as we access new customer markets.
Our investment in managed cloud services is central to this objective and, will give us a competitive edge to strengthen our market position, as a leading UAE provider of innovative insurance products and services. From a customer perspective, our new IT infrastructure will also enable our business to provide optimal value through improved business efficiencies and enhanced customer service support. We will continue to invest in our business to drive growth and I look forward to reporting new initiatives in due course."
Dominic Docherty, Chairman, BIOS agrees. "Even in traditional sectors such as Insurance, customers expect modern technological capabilities. Strategic positioning through superior technology is critical for Takaful Emarat's continued success."
BIOS will leverage industry-leading cloud solutions to offer Takaful Emarat a suite of services. Takaful Emarat's new technology will include a complete Infrastructure as a Service (IaaS) package, which features hosting for Takaful's core insurance application of Oracle and critical services such as file server, contact center, among others. BIOS will migrate Takaful Emarat's email Office 365 setup, with complete email security and archiving provided through Mimecast. These critical improvements will increase Takaful Emarat's operational efficiency with BIOS' powerful platform.
Any failure of these applications could have an adverse effect on the organization. To protect against any unforeseen situations, BIOS is building a disaster recovery (DR) solution that replicates workloads back to Takaful Emarat's offices on their old hardware. This provides further cost savings on infrastructure, while de-risking IT and improving industry compliance. For business continuity.
As with any technological upgrade, information security was a major concern for the team at Takaful Emarat. To protect their assets, BIOS leveraged CloudHPT, which offers the region's first SIEM protected cloud with 24/7 SOC services. CloudHPT is also fully protected by 1TB of anti-DDoS protection, which no other local cloud service vendor provides. Built on Cisco's Application Centric Infrastructure (ACI), CloudHPT is the only Cisco Powered Cloud in the Middle East. This secure platform is supported by BIOS' 24/7 network operations center, which monitors all infrastructure around the clock, stopping problems before they become disasters.
Lalitha Prasad Rao, Chief Operating Officer at Takaful Emarat said:-
"Our technology refresh is a critical investment for our business. It will improve daily operations and reduce IT spend by increasing efficiency through technological improvement, offering us a key market advantage over our in-region competition."
Read more about disaster recovery solutions from BIOS.