BIOS Middle East is excited to announce a new enhancement to our managed service and cloud offerings. Our customer experience portal has been upgraded to become BIOS VISION.
BIOS VISION is our instant and real-time service management portal, which gives our customers a completely transparent, single view of all service transactions. Our innovative digital platform, VISION will enable access to a range of key functionalities at fingertips. The digital portal provides a single view of the service, allows to run expedient reporting and review service level data. It will provide many benefits to our customers and will allow us to leverage new technologies such as ML and AI to improve our services.
Developed on ServiceNow and driven by the individual requirements of each of our customers, the platform allows complete access and control over real-time updates. Easily view, add and update all incidents and changes within the platform, from any device, anywhere, anytime.
To know more, download the BIOS Vision brochure.